Terms of Service
Last updated: November 29, 2025
1. Acceptance of Terms
By accessing or using DiabeticHelper ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
DiabeticHelper is a nutrition information and shopping assistance tool designed to help people with diabetes make informed food choices. The Service includes:
- Product search and nutritional information
- Diabetic-friendly scoring of food products
- Shopping list management
- Glucose logging and tracking
- Personalized recommendations
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Scrape or collect data without permission
- Impersonate others or provide false information
- Use the Service to distribute spam or malware
5. Intellectual Property
The Service and its original content, features, and functionality are owned by DiabeticHelper and are protected by international copyright, trademark, and other intellectual property laws. Product data is sourced from Open Food Facts under the Open Database License (ODbL).
6. User Content
You retain ownership of any content you submit (such as notes, glucose readings, and shopping lists). By submitting content, you grant us a license to use, store, and display it as necessary to provide the Service.
7. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. Nutritional information is provided for informational purposes and may not be 100% accurate.
8. Limitation of Liability
To the maximum extent permitted by law, DiabeticHelper shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
9. Termination
We may terminate or suspend your account at any time for violations of these Terms. You may delete your account at any time through the Settings page. Upon termination, your right to use the Service will immediately cease.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by the laws of New South Wales, Australia, without regard to conflict of law provisions.
12. Contact Us
If you have questions about these Terms, please contact us at:
Email: legal@diabetichelper.com.au